8 out of 10 will experience back pain due to poorly ergonomically designed furniture pieces.
Hesitant about the order🤔?
At DE.CI, our goal is your satisfaction and happiness.
We Deliver🚚
We deliver our items with DHL or Third-party logistics companies across the world. Your items will be delivered to your front-door.
Want a refund/exchange 😕?
Unfortunately, we have no refund or exchange policy. However, we offer a 100% money back guarantee on product defects.
If you have any questions or inquiries, please feel free to contact our Customer Satisfaction via email, Info@de-ci.com, or call us at (+20)1118692226.
Warranty & Conditions📜
We offer a 5 years warranty on all our products against manufacturing defects and production faults. Several exclusions apply to the warranty terms. For this, please see the warranty exclusions below.
Limitations & Exclusions
Our warranty does not cover:
- Normal and natural wear and tear
- Damage caused by improper and excessive use and abuse
- Improper assembly by unqualified persons
- Damage from non-normal use of furniture (example: sitting/standing on a table)
- Improper handling and moving of furniture
- Exposure of product to undesired heat, moisture, liquids, and cleaning products
- Environmental influences (example: dryness and humidity)
- Color fading and physical deterioration caused by exposure to sunlight, artificial UV sources, or water cleaning
- Accidental damages and stains (example: pets, heat sources, ink, beverages, food, cosmetics, other household stains)
- Unauthorized attempts to clean, repair or modify product
- Specific characteristics of product and material that are not covered by the warranty
DE.CI reserves the right of final decision in case of any disputes.